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my gold coins are showing a minus figure..why?

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PinDIY
PinDIY  Post time 2021-4-19 19:52 |Read mode
I was of the belief that you couldnt download a pattern unless you had sufficient coins to do so and to pay the 30 coin download fee.....yet my gold coins are now showing a minus figure in the 500s.....how can that be and do I need to contact a admin?

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Old or solved topic in Free talk  Post time 2021-5-17 09:10
In the meantime: click on your Credits at the top of your screen and check your list where those coins went.  Post time 2021-4-20 05:11
Wow, thats strange! Ill alert someone who can look into it for you.  Post time 2021-4-20 05:09

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Number of participants 6Pin +1103 Collapse Reason
tatyanaSeigers + 25 Hope this helps!
Turquoise + 1000 Just for your compensation
ghiromi + 20 A little help from me too. :) Good luck
marlihc + 5 trying to help
WalkingDead + 3 can only do this much sorry
KatharinaV-NL + 50 To help you get over the shock

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Post time 2021-4-22 23:09 | Show all posts
Sadly, I too lost GCs in thousands about 2 weeks back.
I had informed moderator. They had updated the IT tech.
I understand from them that due to some error in the system, the system lost money and as such user lost GCs :(
The IT is looking into it.
We have to wait it out.

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There was also an issue of delayed deduction of Minus 30 gc for download, though that issue has been fixed.  Post time 2021-4-22 23:25
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Post time 2021-4-28 06:28 | Show all posts
It now happend to me too. I now have a minus of 400 while i had over 1400 points just the other day. Did it got fixed for you or have i lost all my points now?
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Post time 2021-4-28 06:46 | Show all posts
Thanks for the heads up that there could be a problem -- now ill keep an eye on mine
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