Anonymous Publish time 2020-12-19 14:52

Pattern Purchased but unable to download.

Hello there
I purchased the Jetkat Zoo pattern and I am unable to download as I dont have enough coins Isnt the downloadcost included in the pattern price.
The amount has been deducted.

Thank you in advance for your help and I hope you have a blessed Christmas

Wendy

Puppy Publish time 2020-12-19 15:02

Edited by Puppy at 2020-12-19 09:03

For example, knitZoo - jetkat - Teddy bear pattern150 + 30 = 180 GC

ReadIf you are using Chrome and have problems downloading rar files: SOLUTION

Vilu8 Publish time 2020-12-19 22:56

@Wendyjones092 There are 2 prices: 1 for the pattern (price) and one more download cost (30 coins). First You pay for the pattern and then for download. If the pattern is paid, check the iBooks section (left upper corner). You can download it when You have more coins to pay for the download cost.

greenteas Publish time 2020-12-20 00:23

static/image/common/user_online.gif Vilu8 static/image/common/clock.gif 2020-12-19 22:56
@Wendyjones092 There are 2 prices: 1 for the pattern (price) and one more download cost (30 coins)....

the problems come from PinDIY, download doesnt work for weeks
the coins are not the problem
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