Pattern Purchased but unable to download.

Hello there
I purchased the Jetkat Zoo pattern and I am unable to download as I dont have enough coins Isnt the download  cost included in the pattern price.
The amount has been deducted.

Thank you in advance for your help and I hope you have a blessed Christmas

Wendy

Puppy

For example, knitZoo - jetkat - Teddy bear pattern  150 + 30 = 180 GC

Read  If you are using Chrome and have problems downloading rar files: SOLUTION

Vilu8

@Wendyjones092 There are 2 prices: 1 for the pattern (price) and one more download cost (30 coins). First You pay for the pattern and then for download. If the pattern is paid, check the iBooks section (left upper corner). You can download it when You have more coins to pay for the download cost.

greenteas

                               
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Vilu8

                               
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2020-12-19 22:56
@Wendyjones092 There are 2 prices: 1 for the pattern (price) and one more download cost (30 coins).  ...

the problems come from PinDIY, download doesnt work for weeks
the coins are not the problem