Attachment is not exists or unable to read, please contact administrator.

Read mode · Post time 2024-12-6 12:12

I bought files but I cant download it.
My user group is DIY 0. So, I cant send message to administrator.

What should I do?

Goldie · Post time 2024-12-6 16:11

Very cute

Jane Doe · Post time 2024-12-6 12:29

Edited by Jane Doe at 2024-12-5 22:39

Ive reported it on the problems thread so hopefully someone will fix it. You arent the only one having issues, I believe its system-wide.

caly · Post time 2024-12-6 21:30

Edited by caly at 2024-12-6 21:31

We are aware of the issue. It will be fixed soon be patient.
As a reminder, you can always download again those files via your PinDIY profile, they are registered there for you to download again as many times as you need once you paid them, just need to wait until the problem is fixed.

salamonagi · Post time 2024-12-6 16:42

I bought this file:
Created by Craftychick - Jenny Ryan - Musical Gnome
but can!t download it, it says Attachment is not exists or unable to read, please contact administrator.

gladii9124 · Post time 2024-12-6 17:12

Same thing here! I paid the gold but cant download the file.

sogno-catartico · Post time 2024-12-6 19:38

This is happening to me as well. I thought it was one pattern being a fluke, but then it happened to the next thing I tried too. Ill just favorite them for now and hope it gets fixed soon.

Lazrevicz · Post time 2024-12-6 21:12

I’ve just registered and was wondering if I was banned since I couldn’t download two different files.

Qiaobuqiaowa · Post time 2024-12-6 22:59

Me too, I dont know how to find the administrator.

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