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Attachment is not exists or unable to read, please contact administrator.

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PinDIY
PinDIY  Post time 2024-12-6 12:12 |Read mode
I bought files but I cant download it.
My user group is DIY 0. So, I cant send message to administrator.

What should I do?

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Solved  Post time 2024-12-7 09:23
Yes, there is an issue with the forum. Please be patient  Post time 2024-12-6 17:58
Post time 2024-12-6 16:11 | Show all posts
Very cute
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Post time 2024-12-6 12:29 | Show all posts
Edited by Jane Doe at 2024-12-5 22:39

Ive reported it on the problems thread so hopefully someone will fix it. You arent the only one having issues, I believe its system-wide.
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Post time 2024-12-6 21:30 | Show all posts
Edited by caly at 2024-12-6 21:31

We are aware of the issue. It will be fixed soon be patient.
As a reminder, you can always download again those files via your PinDIY profile, they are registered there for you to download again as many times as you need once you paid them, just need to wait until the problem is fixed.

Comments

qle
Very true. The problem was solved perfectly. Thank you very much for the support!  Post time 2024-12-7 02:05

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Post time 2024-12-6 16:42 | Show all posts
I bought this file:
Created by Craftychick - Jenny Ryan - Musical Gnome
but can!t download it, it says Attachment is not exists or unable to read, please contact administrator.
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Post time 2024-12-6 17:12 | Show all posts
Same thing here! I paid the gold but cant download the file.
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Post time 2024-12-6 19:38 | Show all posts
This is happening to me as well. I thought it was one pattern being a fluke, but then it happened to the next thing I tried too. Ill just favorite them for now and hope it gets fixed soon.
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Post time 2024-12-6 21:12 | Show all posts
I’ve just registered and was wondering if I was banned since I couldn’t download two different files.
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Post time 2024-12-6 22:59 | Show all posts
Me too, I dont know how to find the administrator.
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