Attachment is not exists or unable to read, please contact administrator.

I bought files but I cant download it.
My user group is DIY 0. So, I cant send message to administrator.

What should I do?

Goldie

Very cute

Jane Doe

Ive reported it on the problems thread so hopefully someone will fix it. You arent the only one having issues, I believe its system-wide.

caly

We are aware of the issue. It will be fixed soon be patient.
As a reminder, you can always download again those files via your PinDIY profile, they are registered there for you to download again as many times as you need once you paid them, just need to wait until the problem is fixed.

salamonagi

I bought this file:
Created by Craftychick - Jenny Ryan - Musical Gnome
but can!t download it, it says Attachment is not exists or unable to read, please contact administrator.

gladii9124

Same thing here! I paid the gold but cant download the file.

sogno-catartico

This is happening to me as well. I thought it was one pattern being a fluke, but then it happened to the next thing I tried too. Ill just favorite them for now and hope it gets fixed soon.

Lazrevicz

I’ve just registered and was wondering if I was banned since I couldn’t download two different files.

Qiaobuqiaowa

Me too, I dont know how to find the administrator.