Downloads not working

nikitakvacka

Translation

Hello, I have used Pindiy in the past and have never had an issue but yesterday when I tried to dowload two pdfs it lead me to a blank page that says credits_policy_lowerlimit_fid . What can I do about this? I would really like to get those two patterns. Best regards Nikita

Hello,

I have used Pindiy in the past and have never had an issue but yesterday when I tried to dowload two pdfs it lead me to a blank page that says credits_policy_lowerlimit_fid [ PinDIY.com Home ] . What can I do about this? I would really like to get those two patterns.

Best regards
Nikita

Caro1970

Hi, i see you have only 21 pin left in your account.
So that's not enough to download a pattern.
You need around 400 pin in average to buy a pattern. ( Download cost 30 pin plus cost of the pattern up to 330 pin, according to how much the user put as price on the pattern.)

gullviva

I have had issues with downloading several times now. I have had enough credits but still I get errors and no file but credits has been withdrawn several times. Very annoying.

nikitakvacka

Sadly they're not there since I couldn't download them in the first place. I have the credit logs when I bought them but can't do anything more. I will try to buy one again now

nikitakvacka

post_reply_quote

Hello,
i had 300 pin but I spent it on the patterns that cost 150 pins each. After buying I couldn’t download them.

TutuDove

This happened to me today. I got double charged. I had to go post in a thread to make up the amount that I was low on for some reason.

fredagluten

Ah, I think I solved it. Go to the credit history and you should be able to download it for 30 credits rather than buying it again.

Caro1970

https://www.pindiy.com/ibooks/

Could you please try to download them again from here? ( Link)
Its free now.

nikitakvacka

post_reply_quote

Downloads are working now but I have to use new credits. Thank you for the help

bugcanyon222

Try testing out a "free" pattern (usually about 10 pins).

Caro1970

@Turquoise

Can you help please?

fredagluten

I also just had this problem!