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Edited by anniekins at 2017-4-25 09:28
1. Are you using a computer, iPad or?
2. Are you able to see your copy of the jpg picture?
3. What to the PDF files look like to you?
4. Does it look like a folder with a zipper on it?
5. Or does it look like a stack of books?
Im not sure if you are needing to open a zipped archive first or if it may be ready to read? Look up "PDF viewer" on Google and you should be able to find a free program if needed.
If you answer the above questions, I may be able to help you more...
Jane
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