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Bought pattern but it didnt download?

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PinDIY  Post time 2017-10-26 04:29 |Read mode
Im shiny new here so Im sorry if this is a stupid question. I looked for a help topic on this but maybe just missed it?

I just bought a pattern but the download didnt automatically start. This has happened a couple of times already and if I click the attachment link again, it begins the download. This time however it did not and it is saying I have to have more coins to buy it (I had just enough coins to buy it the first time.) It shows up as bought in my Points Log but I havent been able to download it.

Help please?

(The pattern is http://www.pindiy.com/forum.php? ... p;page=1#pid7308345 if that is helpful.)

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Solved/Old topic  Post time 2017-11-23 09:26
Post time 2017-10-26 10:22 | Show all posts
So sorry, cannot help you with your question. I also experienced with damaged file recently after I paid all the fees. After few attempts to download the chart, failed, I wrote a message to one of the moderator. She checked and informed that the file is okay. Problem is evidently at my side. She advised me to check the browser, cookies, etc. maybe they are the problems. Or I could report to the admin. Im not a IT expert, so dunno how to check on the browser... Also dunno who should I report to... Now I still figure where can I trace back the file that I paid. Or I should just re-paid for the chart??? :(

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If you have already paid for a download and the download failed you can click on ibooks to locate the DL post and try again - you wont pay again theoretically!! I cant DL anything for several days.  Post time 2017-10-30 17:14
I doubt the problem is on your end as we are all experiencing the same issue. Its been a little better for me this last few hours, but still only working half the time. It doesnt charge you again t  Details Reply Post time 2017-10-26 16:44
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Post time 2017-10-27 02:01 | Show all posts
spacecadet2015 2017-10-26 23:47
Yes thats right.  You always pay 30 coins to the site no matter what pattern you download and if  ...

I have noticed the crazy prices on some things. I guess Ill see how fast coins add up!

Though I have noticed that on one pattern that I put up for "sale" (if thats the right terminology) that I put the price at 10 and in my log it says Im getting 9 for it. Is there a limit to how many coins a new user can get per "purchase" or something?

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Yes thats right, 10% off. When you ask 50 you get 45. With 100 coins you get 90. Thats how it works.  Post time 2017-10-27 02:28
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Post time 2017-10-26 04:41 | Show all posts
Okay, I might have figured it out? Im guessing that buying the pattern and then actually downloading it are two separate transactions/costs? So I had enough to buy the pattern but not to download it? Can someone tell me if Im right (or wrong)? Thanks!

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Yes thats right. You always pay 30 coins to the site no matter what pattern you download and if you choose to download something that is split into multiple files you will have to pay 30 coins for e  Details Reply Post time 2017-10-26 23:47
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Post time 2017-10-26 05:19 | Show all posts
In some patterns you have 2 prices ... the price of the download and then the price of the scheme.
You have to click the first time to pay for the download and then click again to pay the price of the scheme

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The answer is right, you must pay for the download and scheme so twice.  Post time 2017-10-26 05:35
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Post time 2017-10-26 07:25 | Show all posts
Sorodrigues 2017-10-26 05:19
In some patterns you have 2 prices ... the price of the download and then the price of the scheme.
Y ...

Thank you for explaining it. Im still trying to understand how this site works!
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Post time 2017-10-26 16:44 | Show all posts
LaiYee 2017-10-26 10:22
So sorry, cannot help you with your question. I also experienced with damaged file recently after I  ...

I doubt the problem is on your end as we are all experiencing the same issue. Its been a little better for me this last few hours, but still only working half the time.

It doesnt charge you again to re-download either.  Ive done some up to 8X now and never lost any gold coin. Previously downloaded files can be found in the iBooks[free] tab

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I dont know that all the paid charts are store inside iBooks. Now I know thanks for the info.  Details Reply Post time 2017-10-27 10:24
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Post time 2017-10-26 21:25 | Show all posts
And for me the download is interrupted after started  Previously, everything was fine.
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Post time 2017-10-26 23:47 | Show all posts
FluffyQueen88 2017-10-26 04:41
Okay, I might have figured it out? Im guessing that buying the pattern and then actually downloadin ...

Yes thats right.  You always pay 30 coins to the site no matter what pattern you download and if you choose to download something that is split into multiple files you will have to pay 30 coins for each of those files.  Then youll have to pay the person who uploaded the pattern onto the site.  Some choose not to post an amount - very rare these days - some ask for huge sums!  They can also decide to ask for an amount for each file if theyre downloading something like a book or magazine, which can work out as pretty pricey.  As others have mentioned there are a few problems with the site at the moment so well just have to wait and see if they sort it out!
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Post time 2017-10-27 01:10 | Show all posts
same problem
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