Help please cannot log in so re-registered

Hi, I cant log in today. Tried changing password but wont accept that either. Im stuck, can you help. Username nanasitasue. Thank you

zephyr

How is this possible? You were here loged in 6 minuts before you made this thread.

susiesusie

zephyr 2018-8-26 03:28
How is this possible? You were here loged in 6 minuts before you made this thread.

I re-registered under a new name. I am level 5 under my normal name so do not understand why I cant access. I am hoping a moderator will help. Could you possibly contact a moderator & copy in this thread. As a new  member I cannot do that. Bleu & turquoise both know me

zephyr

susiesusie 2018-8-26 19:20
I re-registered under a new name. I am level 5 under my normal name so do not understand why I can ...

Im sorry, but I dont get it. You had access, 6 minuts before you make this thread.
Why did you re-regisered under a new name while you logedin under your 1ste name already.
To register takes also a few minutes.

susiesusie

zephyr 2018-8-27 09:08
Im sorry, but I dont get it. You had access, 6 minuts before you make this thread.
Why did you re ...

Please dont get paranoid. I had a pindiy tab opened on my Google Chrome. It asked me to log in so I did then I was asked my personal question and I answered it. Pindiy response was incorrect 4 more attempts. I tried & tried then it blocked me for 15 minutes. An hour later I tried again but to no avail. Then I pressed the forgot my password button & received an email asking me to select a new password which I did. When I tried to log in using the new password it said not accepted 4 more attempts etc etc. That was when I thought of re-registering. I re-registered as susiesusie & placed this request on the forum. Hope that puts your mind at rest. I am level 5 with over 100,000 coins and hundreds of uploaded threads
Update: I was last logged in from4.58 local time to 6.48 local time on Saturday 4th August. I also downloaded 2 x stitch charts during that time so everything was ok at that time.

zephyr

No, your last visit time:2018-8-25 18:01 (my local time)
You can see that on the profile.

But its not up to me to judge about that, Im going to pm Turquoise for you.

Ow, and by the way, Im not paranoid (or getting paranoid) Im just careful :)

ALVAR

Susiesusie, I put your link to turquoise, should not be waiting a few days to see if it returns

Turquoise

Hi Nanasitasue;

I will send new password to your e-mail account... Your account clear , there is no reason for not access to your account (block , ban or something) P lease be calm and try with your new password ....

Registered e-mail start with ([email protected]) If you dont remember full name I will send you full name of registered e-mail

If you face another problem with your new password  please let me know , dont worry we can solve :D

susiesusie

zephyr 2018-8-28 01:06
No, your last visit time:2018-8-25 18:01 (my local time)
You can see that on the profile.

Thanks for pm to turquoise on my behalf.

Sorry for using the word paranoid but your saying I dont get it &  thats not possible sounded very much like you dont believe me.

My profile may show access at a certain time but I could not open anything, it kept asking for my password & telling me my password was not valid. What you can see on my profile is only part of what happened. It may have looked like I was active but all I was doing was being rejected & then told I had no more tries for 15 minutes.

My last login was 4th August. My last attempted & failed login was what you can see on my profile. Hope that explains it better.

ALVAR

We understand you, many times the system goes crazy, welcome back Nanasitasue