Hi! Vintersol deducted coins twice for download?

New here so sorry if this isnt the right spot to ask...but my first download deducted twice the amount from my coins?

Vintersol
http://www.pindiy.com/thread-364454-1-1.html

I never got a download page so I went back to the pattern page again, clicked on it to download finally gave me a link page but it deducted twice.

Is there a way to get the coins back?

Afraid to download another :(

Please help...

Thanks!

Sorodrigues

Its not wrong, thats the way it is
paid 30 for the download (this price is fixed according to the category) and then 30 more for the file (this price is defined by whoever puts the pattern on sale)

if you put your mouse over the file it will look like this whole information
Hope this helps

knitknitknit

Okay thanks so much!
Didnt notice the 30 more part!
Much appreciated!

Sylvana

You have not enough coins for download a pattern, earn first enough coins before you download anything. You get not your coins back. :)

greenteas

Suggestion for you
read the explanation in Forum Bulletin first
it helps you a lot
Good Luck

http://www.pindiy.com/thread-262101-1-1.html

Download:             first click - coins deducted for the poster
                            second click: 30 copins for the system

you can also look above iBooks - here are your downloads listed
and you can download again for free if you need it.

knitknitknit

greenteas 2018-11-7 00:17
Suggestion for you
read the explanation in Forum Bulletin first
it helps you a lot

Thank you for the info.

What confused me is the cost and download cost were the same.

Now I know what to look for and to hover over download to see total.

Just need more yarn now :)

knitknitknit

greenteas 2018-11-7 00:17
Suggestion for you
read the explanation in Forum Bulletin first
it helps you a lot

Thank you for the info!

Found my ibooks as well.

knitknitknit

Sylvana 2018-11-6 22:32
You have not enough coins for download a pattern, earn first enough coins before you download anythi ...

I did, I just didnt realize there is a cost and a download cost so the deduction was correct.
My mistake.

Thanks!

Carolmcm

Yes, you pay for the pattern and pay for the download, 2 diferent values :)

bhaert

This confused me at first too!  I think Im getting the hang of it now, thanks for getting clarification!