Moderator help please- Can not reset password

Can anyone help me please?!  I’m having problems resetting my password for my user name  Tizonlyme.    I clicked on   “Forgot password” and was sent an email with a load of illegible nonsense on it.  Can’t paste what it said as it says  “Chinese is not allowed” though it didn’t look like Chinese to me.

Turquoise

Hi Tizonlymetoo;

Your old account :
http://www.pindiy.com/home.php?m ... 4448&do=profile

Has a e-mail on the account... it starts with "[email protected]"

I can send new password to only registired e-mail .... If you can not remember I can send full name of your e-mail tıo your new account....

If you remember your e-mail (registired e-mail) I can send your new password immediatelly :D

Tizonlymetoo

Hi Turquoise - yes that’s fine.   I have changed my email address but do still have access to the registered email address you have indicated above.  I’ll need to change my email address once I’ve logged in to my account - i assume this will be straight forward enough?

Thank you so much for your help - I was panicking!  

Tizonlymetoo

Turquoise 2020-7-16 03:52
Hi Tizonlymetoo;

Your old account :

Hi Turquoise - yes that’s fine.   I have changed my email address but do still have access to the registered email address you have indicated above.  I’ll need to change my email address once I’ve logged in to my account - i assume this will be straight forward enough?

Thank you so much for your help - I was panicking!  

Ps. Sorry - I think I put my reply in the wrong box?!

Tizonlyme

Thank you so much Turquoise - I have logged into my Tizonlyme account and updated my password and my email address too. I am very happy now! :-)