Downloading problem

I can`t download the pattern. The message window doesn`t appear and download doesn`t start. The reporting problem via Support button don`t give me an option to choode the reason. Please, be so kind to help.

tremo

I had the same problem yesterday, but only when I wanted to download .rar files, but my coins were substracted anyway.

irina.kononchuk

                               
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tremo

                               
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2020-12-2 15:23
I had the same problem yesterday, but only when I wanted to download .rar files, but my coins were s ...

Same problem with coins

pitussa

This is a Chrome browser issue, here is 2 solutions:


1 - Keep in mind this fix is a bit dangerous, because it turns off all protection from dangerous site.

How to stop Chrome from blocking downloads

1. Open Chrome and click the three-dot menu at the top right of the window.

2. In the drop-down menu, choose "Settings."

3. On the Settings page, in the You and Google section, click "Privacy and security."

4. In the Privacy and Security section of the main page, click "Security."

5. In the Safe Browsing section, click "No protection (not recommended)" to turn the feature off.

6. Click "Turn off" in the pop-up to confirm you want to do this.

7. Download the file that was blocked.


2 - You can also first try this, for each file you download:
Hit CTRL+J and per downloaded file now you can indicate if you want to keep it anyway (or not..). Its just a workaround, but its at least more safe than turning off protection.

Good luck!

irina.kononchuk

                               
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pitussa

                               
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2020-12-2 17:22
This is a Chrome browser issue, here is 2 solutions:

I managed to download it via VPN connection...It`s strange.