Error message when trying to download, help please.

Hi there,
Ive bought some patterns this morning but Im not able to download them.
I have this message : "Sorry, you are not allowed to download this attachment", Ive all is needed to download, have you an idea for me ?
Thanks.
Cheers

Turquoise

                               
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edmee

                               
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2023-12-10 14:05
Thank you for your answer Caro.
Some links : www.pindiy.com/forum.php?mod=vie ... 6orderby%3Ddateli ...

If you buy any attachment from any post (which is new post section too) They will be free anymore for you...

Yes, it is an error , because approve section must be "undownload" section... You should not pay or download in there ... System took your money but download can not start .... I wrote already to our tech team, it will fix soon ... But I checked these posts, you can download now (without any payment) :D

Caro1970

Can you give us some links or patternnames please,so we can see witch patterns these are.
And find out why you cant download them.

edmee

                               
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Caro1970

                               
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2023-12-10 19:56
Can you give us some links or patternnames please,so we can see witch patterns these are.
And find o ...

Thank you for your answer Caro.
Some links : www.pindiy.com/forum.php?mod=vie ... 6orderby%3Ddateline
www.pindiy.com/forum.php?mod=vie ... 6orderby%3Ddateline
And the picture of the order.
Thank you for your help :)

edmee

@caro1970
I think I found the reason why, for some strange reasons Ive seen and buy the patterns as if they were already posted, which is not the case ! They still are in "Post new Patterns & Magazine"

Caro1970

@Turquoise

Could you please have a look at this please.
It seems members can already download patterns from the approve section.
These patterns she downloaded,are still in the approve section at the time i write this.

greenteas

I had the same experience a few days ago and asked if there was a technical problem and the super intelligent moderators didnt believe me

greenteas

                               
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Turquoise

                               
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2023-12-11 03:57
If you buy any attachment from any post (which is new post section too) They will be free anymore  ...

www.pindiy.com/thread-600390-1-5.html
I saw the file from outside, bought, but no download possibile

Turquoise

                               
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greenteas

                               
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2023-12-11 09:40
www.pindiy.com/thread-600390-1-5.html
I saw the file from outside, bought, but no download possibi ...

Right now seems like that ... But you are right , at that time we faced this problem , Our tech team solved in short time :D